The Miraval Austin Resort & Spa, located at 13500 FM 2769, Austin, closed March 27 due to restrictions brought about by the COVID-19 pandemic but reopened June 25, and the resort’s spa reopened July 15. Miraval General Manager Anthony Duggan said the resort, located just east of the Volente community on Lake Travis, has taken a number of precautions to help ensure guests are as safe as possible during their stay. Miraval is still open at a limited capacity, and Duggan said reservations are taken depending on the number of guests and the business climate of a particular day.
“We do have a limited spa menu, and there are some services we are still not comfortable offering,” Duggan said. “But with services such as massages, both therapists and guests are required to wear personal protective equipment during treatments. Our staff is required to wear masks, and we also ask our guests to wear masks when they can’t socially distance.”
Miraval has also upgraded its sanitation protocols for guest rooms; removed certain items from guest rooms such as magazines and note pads that are difficult to sanitize; and ramped up cleaning protocols for the resort’s restaurant, public areas and spa.
“People have been quarantined, locked up for months,” Duggan said. “There is definitely a demand for people to get out of the house and get exposed to something a little different.”